Information
Shipping Policy
Worldwide Shipping
We proudly offer free worldwide shipping on all rugs. Every order is carefully packed and dispatched from India using trusted international courier partners.
Shipping Partners
We primarily ship through DHL, FedEx and UPS depending on destination and delivery requirements.
Processing Time
Ready-to-ship rugs are generally dispatched within 2–5 business days. Custom and made-to-order rugs typically require 20–40 days for production before shipment.
Tracking Information
Once your order has shipped, tracking details will be provided via email and WhatsApp.
Customs & Duties
International customers are responsible for any customs, duties or taxes imposed by their local authorities.